CONWAY CLERK SUGGESTS ATM

by Christian Mower on December 6, 2013

IN A CONTINUING EFFORT TO IMPROVE CUSTOMER SERVICE AND PROVIDE MORE OPTIONS FOR CUSTOMERS, THE TOWN CLERK/TAX COLLECTOR IN CONWAY HAS PROPOSED INSTALLING AT ATM MACHINE AT THE TOWN OFFICE.

RHODA QUINT SAYS SHE GOT A MIXED RESPONSE AFTER SHE PITCHED THE IDEA TO CONWAY SELECTMEN TUESDAY. SHE SAYS SHE IS LOOKING INTO QUESTIONS ABOUT TOWN LIABILITY AND SECURITY FOR A MACHINE – AND HOW MUCH ELECTRICITY IT WOULD USE.

QUINT SAYS AT LEAST A DOZEN LARGE TOWNS OR CITIES IN THE SOUTHERN PART OF NEW HAMPSHIRE HAVE INSTALLED ATM’S FOR CUSTOMER USE.

SHE EXPLAINS THE ADVANTAGE AN ATM PROVIDES IS ALTHOUGH A CUSTOMER WOULD BE CHARGED $2.25 PER TRANSACTION, WITH A MAXIMUM WITHDRAWAL AMOUNT OF $200, THE CHARGE WOULD TYPICALLY BE LESS THAN THE NEARLY 3 PERCENT CHARGED FOR EACH CREDIT CARD TRANSACTION.

WITH THE ATM, THE TOWN OF CONWAY WOULD GET TO KEEP A QUARTER FOR EACH TRANSACTION AND A VENDOR WOULD SERVICE AND REPLACE THE CASH IN THE MACHINE. THE TOWN DOES NOT GET ANY AMOUNT OF THE CREDIT CARD FEE CURRENTLY CHARGED FOR A LIMITED NUMBER OF ONLINE TRANSACTIONS.

RIGHT NOW, CUSTOMERS AT THE TOWN OFFICE HAVE TWO OPTIONS TO PAY, BY CASH OR CHECK. QUINT SAYS HER CLERKS TYPICALLY PROCESS MORE THAN 100 FINANCIAL TRANSACTIONS A DAY.

Leave a Comment